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The Ghost Concierge team, at your service

Want to save time getting data into Ghost? Let us do the work for you. When we’re done, it’ll feel like you wrote everything in Ghost in the first place.


Migrate your data to Ghost for free

Our concierge team works full-time to make it as easy as possible for ambitious publishers to migrate to Ghost with minimal headaches. All you have to do is sign up for an annual Ghost(Pro) plan, and give us access to the data that you’d like to be migrated. We’ll take care of the rest.

Which platforms do you support?

We can help migrate your data from: Substack, WordPress, Medium, Revue, MailChimp, Tumblr, Buttondown, ConvertKit, HubSpot, Gumroad, Podia, Memberful, Pico, Jekyll, most static sites and, of course: any self-hosted Ghost installations.

Unfortunately we’re not currently able to help with migrations from Squarespace, Wix, Drupal, or any custom-built content management systems.

How much does a migration cost?

Concierge migrations are free and included with all annual plans on Ghost(Pro), except for the Starter plan. You’ll need to purchase a plan up front, and then we’ll get started. Please note: payments are non-refundable once our team has started work on your migration.

Click here to learn more about Ghost(Pro) plans and pricing.

How long does it take to complete a migration?

Most migrations have a lead time of 1-3 weeks. Large or more complex migrations may require more time.

Can you import all of my paid subscribers?

Ghost uses Stripe Connect, so if your current platform also uses Stripe Connect—and you’re able to get the correct exports that contain the correct Stripe data—we can migrate your paid subscribers, no problem.

Subscribers can sign in to your Ghost publication using the same email address they used on your original platform—all of their payment details remain in place. Unfortunately we are not able to migrate subscribers from other third-party payment systems.

Can you transfer comments?

We’re not able to transfer post comments or community discussions from any platform. If you want to enable comments on your Ghost publication, you’ll need to use an integration such as Disqus or Cove. Both of these products integrate with Ghost, but require separate accounts and plans for those services.

Can you help customize my Ghost theme as part of the migration?

We can’t help you make edits to your theme, but we know lots of talented people who can, and they’re available for hire in our Ghost experts directory. They can help edit an existing theme, or design and build a custom theme from scratch.

Will moving to Ghost hurt my SEO?

If anything, it will help! Ghost is heavily optimised for SEO, with detailed structured data, XML sitemaps, canonical tags, permalinks, semantic markup, and blazing-fast performance. Our team is well-versed in the technical requirements for data migrations, and will make sure that appropriate URL structures, redirects and meta data are all in place. Many publishers find that their rankings improve after migrating.

Can I get a product demo before I move to Ghost?

You don’t need to wait on us to schedule a demo to see how Ghost works! You can sign-up for a free trial directly on our website and get a feel for how things work in under 10 minutes. If you’re moving over a large publication with lots of traffic, we’re happy to chat on the phone to answer any questions and talk through logistics.

What do you need from me to start the Concierge migration process?

Send an email to [email protected] and introduce yourself. Tell us about your publication and let us know why you’re looking to switch to Ghost. Share all the details and ask whatever questions you have—the more we know, the better.

We’ll reply with some answers and a few questions of our own to make sure we’re a good fit for your needs. If you don’t hear back from us right away, hang tight! You can generally expect replies between 8am and 6pm EST, Monday-Friday.